Thank you for visiting the Hollywood & Highland Center website. Hollywood & Highland Center respects and protects the privacy of all our customers. Because your privacy and questions are very important to us, we have provided the following notice explaining our online privacy and information practices to you. If you have a question about our privacy policy, please email hhinfo@cimgroup.com or call 323-467-6412.
We do not collect personally identifiable information when you browse this website and request pages from our servers unless you voluntarily and knowingly provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the Website unless you:
In these cases we will know who you are based on the information you previously supplied to us. When you request a page from our website, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of the request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our website function correctly and provide you the functionality you see on this website. We also use this information to better understand how visitors use our website and how we can better tune it, its content, and functionality to meet your needs.
We collect customer information because it is our goal to provide you with the best products, services, promotions, contests and customer service that we could possibly provide, as well as to improve your shopping experience at Hollywood & Highland Center. When we need to collect personally identifiable information from you, to provide you with a particular service, we will ask you to voluntarily supply us with the information we need.
We collect information when you place an order, register, or participate in any promotion or contest with us. Such information might consist of your name, address and e-mail address. In addition, we may also keep track of your product interests and purchases to improve your shopping experience at Hollywood & Highland Center.
The Hollywood & Highland Center website uses cookies to collect information about our customers. We use that information to improve our site by examining your site usage. Cookies also enable us to save your password in protected areas. In the event that you are not registered on our site, then cookies allow us to monitor and keep record of your use on our site, but they do not allow us to personally identify you.
A "cookie" is a small text file that many websites store on your computer hard drive when you visit their site. The cookie then stores your preferences and tracks the pages of the sites that you have visited. Alone, cookies do not provide any personally identifiable information about you, unless you choose to provide that information when you register at that site.
We may use the information that you provide us to process your orders and requests, to respond to your e-mail and to offer you other products, programs or services that we believe may interest you.
Occasionally, we may send to you a request to help us learn more about you, as well as your product and shopping interests. We may then use that information to help us improve our site and improve your shopping experience at Hollywood & Highland Center.
We may also use the information to communicate with you and to notify you when you have won a contest, when we make changes to our subscriber agreements, or to simply contact you about your individual account with us.
If you would rather not receive such information from our site, you can unsubscribe at any time by following the directions at the bottom of every email communication.
On occasion, we conduct sweepstakes and online promotions that entitle winners and/or participants to receive a prize. Each sweepstakes or online promotion has its own terms and conditions. Some sweepstakes and promotions require you to choose to enter and for others you will be entered automatically if certain elements described in the sweepstakes or online promotion terms and conditions are met. As part of entering a sweepstakes or online promotion certain personally identifiable information such as name, address, phone number and email address will be required. We may use this information to send future communications about special offers. Every time you receive a marketing email you will be provided the choice to opt out of future marketing emails.
As a general rule, we do not sell any individual information about you and our other customers to any third parties. While we may contract with third parties to assist us in the maintenance and management of our customer information, to communicate with you and to manage our promotions, we do not authorize those third parties to use that information for any other purposes.
When we offer contests and promotions, or when we join other companies to offer contests and promotions, we, along with the other company, may share customer data for those contests and promotions only.
Hollywood & Highland Center reserves the right to share information with any third parties that we believe will assist us in achieving our goal to provide you and our customers with the best products, programs and services that we could possibly provide. We also may disclose information to third parties without your consent upon the sale of the shopping center or where we have reason to believe that the law requires such disclosure or under special circumstances.
The Hollywood & Highland Center website may contain links to other sites that we do not control; those sites have their own policies and procedures regarding privacy. We recommend that you review those policies before entering those sites, as we have no responsibility for any linked sites. We simply provide those links for your convenience.
Your questions, comments and thoughts are welcomed at Hollywood & Highland Center. You can contact us by sending an e-mail to hhinfo@cimgroup.com.